What happens to a call.
How the Arya AI apps handle speech, records and consent, in plain words.
What the apps do during a call
The app listens through your phone's microphone and sends short pieces of speech to the Arya AI server, which turns them into text. The text goes to an AI service that writes the reply, and the reply is read aloud on the call.
What is stored
- The transcript of each conversation and the summary written after it.
- For the Sales Caller: the numbers you upload, what happened on each, the person's Yes or No answer, and details they shared, such as their name, email and what they need.
- The business information and campaign text you type in.
- Your sign-in details from Google (your name and email address).
What is not stored
Audio recordings. Speech is used only to produce text, and the audio is discarded straight afterwards.
Who processes it
Speech-to-text and the AI that writes replies are separate services, chosen by whoever sets up Arya AI. They can be OpenAI or an open-source model. Each has its own privacy terms, which apply to the speech and text sent to it.
Who can see your records
Every record belongs to one account and is shown only to that account. Sign-in sessions use random tokens that are stored in scrambled form.
Signing in
You sign in with your Google account, through Firebase Authentication from Google. We do not ask for a password.
Signing in on this website
The website uses the same sign-in as the apps, so one account works in both. After you sign in, your browser keeps a random sign-in token (not a password) so you stay signed in until you log out. The account page shows only your own calls, campaigns and numbers. Log out on the account page to remove the token from the browser.
Honest with the people it calls
- On every call the AI says that it is an AI assistant.
- The Call Assistant answers only from the information its owner gave it.
- The Sales Caller stops when asked, adds that number to a do-not-call list, and never dials it again.
- The Sales Caller calls only between 9 am and 9 pm, and tries each number at most three times, at least three hours apart.
Your responsibilities as the account holder
You are responsible for having consent to call the people on your list, and for any registrations your country requires. In India, promotional calls are regulated by TRAI, which includes registering as a sender, using the prescribed number series and checking the Do Not Call registry. Arya AI does not do this for you. This page is not legal advice.
Questions
Write to us through the contact page.